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- Bot Service
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We are experiencing intermittent issues in bot response causing delay. We are actively looking into the issue.
We've now resolved the incident. Thanks for your patience.
[Resolved] Delay in Bot responses
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- Bot Service
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We are currently experiencing an issue where bot replies are missing or delayed. There’s a temporary problem fetching responses from the bot. Our team is investigating the cause and will provide updates as soon as we have more information.
Thank you for your patience and understanding.
We've now resolved the incident. Thanks for your patience.
[Resolved] Bot replies missing/delayed
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- Kommunicate API
- Kommunicate Dashboard
- Bot Service
- Real time update service
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There is scheduled maintenance for the Kommunicate servers on Aug 10th, 2025, from 01:00 AM UTC to 1:30 AM UTC. During this time, our systems will be temporarily unavailable.
We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding. For any require assistance, please feel free to contact our support team at support@kommunicate.io
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The scheduled maintenance is now underway. We'll keep you updated on our progress.
The maintenance is now complete. Thanks for your patience.
[Complete] Kommunicate Scheduled Server Maintenance on 10th Aug
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- Bot Service
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We are experiencing problems with our chat service right now (Indian Server). We're so sorry about that. Please stand by for further updates, and we'll be in touch as soon as we know more.
We've now resolved the incident. Thanks for your patience.
[Resolved] We're currently having issues
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- Kommunicate API
- Kommunicate Dashboard
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We experienced an issue where approximately 50% of file uploads failed to process correctly. This resulted in some users being unable to upload files during the affected period.
[Resolved] File Upload Issue
Began: Ended: Duration: - Past notices
- No further notices from the past 90 days.