All systems are go

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  • Kommunicate API

    Kommunicate API

  • Kommunicate Dashboard

    Kommunicate Dashboard

  • Bot Service

    Bot Service

  • Real time update service

    Real time update service

Previous Incidents

[Resolved] Degraded Performance: GenAI Services

Began: Ended: Duration:
  • Kommunicate API
  • Bot Service

We are currently experiencing degraded performance with some GenAI-related APIs. We are actively investigating and working to restore full functionality. Updates to follow.

We are waiting for things to recover and further confirmation from OpenAI for full resolution.

We've now resolved the incident. Thanks for your patience.

[Complete] Kommunicate Scheduled Server Maintenance on 23rd FEB

Began: Ended: Duration:
  • Kommunicate API
  • Bot Service

There is scheduled maintenance for the Kommunicate servers on Feb 23rd, 2025, from 02:30 AM UTC to 2:40 AM UTC. During this time, our systems will be temporarily unavailable.

We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding. For any require assistance, please feel free to contact our support team at support@kommunicate.io

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] Chat services down

Began: Ended: Duration:
  • Kommunicate API
  • Real time update service

We had an unexpected configuration issue with the Chat APIs services impacted between 21:40 PM (IST) and 22:10 PM (IST) The issue has been identified and corrected.

We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding. For any assistance, please feel free to contact our support team at support@kommunicate.io

[Complete] Kommunicate Scheduled Server Maintenance on 24th January

Began: Ended: Duration:
  • Kommunicate API
  • Kommunicate Dashboard
  • Bot Service
  • Real time update service

There is scheduled maintenance for the Kommunicate servers on January 24th, 2025, from 12:01 AM UTC to 2:00 AM UTC. During this time, our systems will be temporarily unavailable.

We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding. For any require assistance, please feel free to contact our support team at support@kommunicate.io

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

No further notices from the past 90 days.