All systems are go

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  • Kommunicate API

    Kommunicate API

  • Kommunicate Dashboard

    Kommunicate Dashboard

  • Bot Service

    Bot Service

  • Real time update service

    Real time update service

Previous Incidents

[Resolved] Delay in Bot responses

Began: Ended: Duration:
  • Bot Service

We are experiencing intermittent issues in bot response causing delay. We are actively looking into the issue.

We've now resolved the incident. Thanks for your patience.

[Resolved] Bot replies missing/delayed

Began: Ended: Duration:
  • Bot Service

We are currently experiencing an issue where bot replies are missing or delayed. There’s a temporary problem fetching responses from the bot. Our team is investigating the cause and will provide updates as soon as we have more information.

Thank you for your patience and understanding.

We've now resolved the incident. Thanks for your patience.

[Complete] Kommunicate Scheduled Server Maintenance on 10th Aug

Began: Ended: Duration:
  • Kommunicate API
  • Kommunicate Dashboard
  • Bot Service
  • Real time update service

There is scheduled maintenance for the Kommunicate servers on Aug 10th, 2025, from 01:00 AM UTC to 1:30 AM UTC. During this time, our systems will be temporarily unavailable.

We apologize for any inconvenience this may cause and sincerely appreciate your patience and understanding. For any require assistance, please feel free to contact our support team at support@kommunicate.io

The scheduled maintenance is now underway. We'll keep you updated on our progress.

The maintenance is now complete. Thanks for your patience.

[Resolved] We're currently having issues

Began: Ended: Duration:
  • Bot Service

We are experiencing problems with our chat service right now (Indian Server). We're so sorry about that. Please stand by for further updates, and we'll be in touch as soon as we know more.

We've now resolved the incident. Thanks for your patience.

[Resolved] File Upload Issue

Began: Ended: Duration:
  • Kommunicate API
  • Kommunicate Dashboard

We experienced an issue where approximately 50% of file uploads failed to process correctly. This resulted in some users being unable to upload files during the affected period.

No further notices from the past 90 days.